Privacy Policy

Last updated: July 2026

Organo Life Group (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who we are
Organo Life Group operates organolife.co.za, an online skincare store based in South Africa.

2. What information we collect
We collect personal information when you place an order, create an account, or contact us. This includes your name, email address, delivery address, phone number, and payment details. Payment information is processed securely by our payment provider and is not stored on our servers.

3. Why we collect it
We use your information to process and deliver your orders, respond to enquiries, send order updates, and (where you have opted in) share promotional communications about our products.

4. How we store and protect it
Your information is stored on secure servers. We do not sell or rent your personal information. We share it only where necessary to fulfil your order — for example, with our courier partner for delivery, or our payment provider for processing — or where required by law.

5. How long we keep it
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by South African tax and consumer protection law, after which it is securely deleted.

6. Your rights
Under POPIA, you have the right to access, correct, or request deletion of your personal information, and to object to its processing. To exercise any of these rights, contact us at info@organolife.co.za. If you believe your information has been handled improperly, you also have the right to lodge a complaint with the Information Regulator of South Africa.

7. Cookies
Our website uses cookies to improve your browsing experience and to track site usage. You can disable cookies in your browser settings, though this may affect certain site functionality.

8. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.

9. Contact
For any privacy-related queries, contact us at info@organolife.co.za.